IT Support

Root Home Indonesia · 📍 Balikpapan · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
Root Home Indonesia is seeking a dedicated IT Support professional to join our team in Balikpapan. As an IT Support, you will be responsible for providing technical assistance and support to our employees and ensuring the smooth operation of our IT systems. This is a full-time position with a competitive salary and benefits package. If you are passionate about technology and have a strong desire to help others, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Providing technical support to employees, including troubleshooting hardware and software issues.,Installing, configuring, and maintaining IT equipment and software.,Monitoring and maintaining the performance and security of our IT systems.,Assisting with network administration and ensuring network availability and performance.,Managing and maintaining user accounts and access permissions.,Providing training and documentation to employees on the use of IT systems and software.,Assisting with the implementation of new IT systems and technologies.,Providing first-level support for our customers and ensuring their IT needs are met.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in IT support or a related role.,Strong knowledge of Windows and Linux operating systems.,Familiarity with network protocols and technologies.,Experience with IT helpdesk software and ticketing systems.,Strong problem-solving and troubleshooting skills.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.

🛠️ Keahlian

Windows ServerActive DirectoryNetworkingITILHelpdesk SoftwareTroubleshootingTechnical DocumentationCustomer Service
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